Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via DPD, DHL or FedEx with tracking. If you prefer delivery by Polish Post, please be informed that the parcels shipped with this carrier are not insured and in the event of loss, no refund is provided. Whichever shipment choice you make, we will provide you with a link to track your package online. Please note that Polish Post Registered Letters are not trackable after leaving Poland.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.